Welcome to the Student Health Center

The safety and wellness of our students are primary concerns for Touro University California. To that end, Touro provides the Student Health Center (SHC). The Student Health Center welcomes all currently enrolled Touro University California whether enrolled full-time or part-time. SHC staff provides health education and information to students with an aim for healthy living, disease prevention, and referrals to community resources plus other services. SHC offers Primary Care and Health Education by a Board Certified, Licensed Nurse Practitioner; Medical supervision, and coverage by a licensed Osteopathic Physician.

SHC is the official custodian of Student Health Certificates of Immunizations (COI) needed for clinical rotations for specific colleges of Touro University California and (VSAS/AAMC) forms for the College of Osteopathic Medicine. SHC works closely with the COM, COP, and PA programs in assisting their students in maintaining Professional Health Requirements as outlined specifically by each college. The above-mentioned Professional Health Requirements are not Student Health requirements but that of your college or program.

Student Health Fee

The Touro University Student Health Annual Health Fee is paid by all students enrolled in the following Programs and Colleges:

The College of Osteopathic Medicine/Masters in Science of Medical Health Science. (COM)

College of Education Health/Masters in Science of Physician Assistant Studies/MPH. and Independent MPH Program. (PA)

College of Pharmacy. (COP)

The Student Health fee is charged regardless of Health Insurance status and Academic Level in programs. Fee does not cover any Pre-Matriculation Requirements or Services. Pre-Matriculation Requirements must be completed prior to Orientation.

Items covered by Student Health Fee: (Not covered for Pre-matriculation).

1. Annual PPD screening and Influenza vaccinations free when provided within the Student Health Center.

2. Immunizations (other than influenza and PPDs) given within the Student Health Center are provided at reduced rates.

3. College "Required Professional Health" Serological Titers may be provided at substantially reduced rates.

4. Care for episodic health issues provided by a licensed, Board-Certified Nurse Practitioner, Medical Staff members, and / or Supervising Doctor of Osteopathic Medicine at no charge.

6. Provision of unique Health Clinics: no charge.

7. The Student Health Center team will assist new students in signing up with CastleBranch. CastleBranch is an independent 3rd party vendor, separate from Touro and the Student Health Center, and is HIPPA compliant clinical document manager. CastleBranch will house your Background check and Clinical Requirements. (Professional Health Requirements required by your college.)

Create your CastleBranch Account / Profile:

1. Go to http://portal.castlebranch.com\TL79

2. Select your program from the drop down menu (VERY IMPORTANT YOU SELECT THE CORRECT PROGRAM AND YEAR, please do this with careful attention).

3. Select Medical Document Manager: From that drop down list select Immunizations and Health Requirements.

4. Review contents of your package. Check box at end of text indicating that you read, understand, and agree to terms and conditions.

5. Click on Continue to Order orange button to set up account.

Other information needed to set up your account: Full name. Date of Birth. Social Security number. Current Address. Phone Number. Touro e-mail address. Do not use non-Touro-e-mail address.

Payment to CastleBranch should be made with Visa or Master Card.

Need more help? Call CastleBranch service desk: 888-723-4263. Ext. 7196. Student Service Desk is open the following hours:

M-Thursday - 5 AM - 5 PM PST

Friday - 5 AM - 3.30 PM PST

Sunday - 7 AM - 3.30 PM PST

You may e-mail CastleBranch at servicedesk.cu@castlebranch.com .

STUDENT HEALTH INSURANCE PLAN (SHIP)

The university and clinical sites require documentation of current health insurance coverage. All costs associated with injuries, including needle sticks, or illnesses acquired during clinical training including physician visits, diagnostic tests, treatment, and prophylactic medications or immunization will be incurred by the student. The university and all clinical sites require that students have current health insurance while enrolled. Students should evaluate their health insurance coverage as hospital treatment and prophylactic medications can be costly.

Students are automatically enrolled in the Touro University California Student Health Insurance Plan unless a waiver is granted. Enrollment and waivers come from the Bursar's office, not Student Health. Each student must have health insurance to cover those rare circumstances where they may become seriously ill. Students new to the area may contact their local Medi-Cal representatives to establish local care. Changing to Medi-Cal can be a long process and may take over 6 weeks to be fully enrolled.

For students in the Colleges of Education and Health Sciences, Osteopathic Medicine, and Pharmacy, the university provides mandatory Student Health Insurance Plan (SHIP). Each student will be automatically enrolled in SHIP during the registration process. The student health insurance premiums have been budgeted into financial aid. Students who do not receive financial aid will also be automatically enrolled in the program and student accounts will be charged. Military students may bill the military directly.

Students may apply for a waiver of SHIP upon providing proof of insurance, and documentation that their insurance meets the waiver criteria (including the university deductible standard). Submission of this information needs to be completed by the deadline date of each new academic year. Applications after waiver deadline are not accepted. Contact the Bursar's office for monthly premium rate. E-mail: Tuc.bursar@tu.edu or call 707-638-5253.

All waiver information and notices are sent to students via their official Touro e-mail address. See the TUC Bursar's website for more WAIVER information. Waivers are for one year. New and continuing students must reapply each year for a waiver. Contact the Bursar's Office for questions, not Student Health.

If the student's application for waiver is granted, it is the student's responsibility to make certain that their individual health insurance policy remains in effect throughout the time that he/she is a Touro University California student. Proof of coverage is a requirement to matriculate. At the time of registration, if a student does not have such a policy, or they have not been officially approved to waive out of the SHIP, they will be automatically enrolled in and charged for the Touro University Student Health Insurance Plan.

Students in the Graduate School of Education and School of Nursing are required to provide their own health insurance to cover those rare circumstances where they may become more seriously ill. Proof of such coverage is a requirement to matriculate. At the time of registration, if a student does not have such a policy, they will be required to purchase a policy provided by an independent agency. It is the student's responsibility to make certain that this individual health insurance policy remains in effect throughout the time that they are a Touro University California student.

The student has exclusive responsibility for his/her own medical bills. The university assumes no responsibility to seek reductions or waivers. Prior to receipt of a diploma, students must be free from any medical financial responsibility with any of the university's affiliated hospitals or clinics

Medical Records and Immunization Record Keeping

A student's episodic medical record (visits to Student Health Center medical staff) is maintained separately from CastleBranch information. There is no area in CastleBranch to add student episodic health visits. Student Health Center keeps medical records in accordance with standard HIPAA guidelines. Students may contact the Student Health Center Director to view their TUC medical records. Information provided by students at matriculation (e.g., immunization records, emergency medical form, medical history and physical information) is collected and retained by Student Health Center's staff via CastleBranch.

The university keeps student immunization documentation on file in the Student Health Center utilizing the CastleBranch System. Graduates and students retain information in their CastleBranch account and can download information from that system as needed while in school and post-graduation. Copy of episodic medical records is provided for students upon graduation or request.

SHORT BUT SWEET

1. Create your CastleBranch account. You must have a CastleBranch account . (You must upload your information into CB before Orientation.)

2. See student Health Center website. Download FORMS: A, B, C, D, and F.

Form A: General information about you. Use your Touro Student e-mail address.

Form B: Medical History and Physical. Please bring this form to your Provider, Have your physical completed. Provider must sign and date form. Must have office stamp including address and phone number. (Required)

Form C: Initial TB screening: Take to your Provider. Must have a provider sign and date form. Must have official stamp, office stamp, address and phone number. If this is an issue, contact Student Health for assistance.

Form D: PPD form, same as above, must have Provider signature, Date, Office stamp to include address and phone number. You may obtain the PPD at a local Pharmacy. QuantiFERON Gold blood test is an alternative. Cost may be approximately same.

Form F:  Remember this is a legal document. Sign your signature (No Squiggles, please.)

Lastly, the Student Health Center may require form E and G. These will be listed in your castle branch. These forms are acknowledgment forms.

Titer codes:

CPT Codes Quest Diagnostics Codes
Quantitative Hepatitis B Surface Antibody titer 86317 8475X
Quantitative Measles (Rubeola) Antibody titer 86765 964X
Quantitative Mumps Antibody titer 86735 8624X
Quantitative Rubella Antibody titer 86762 802X
Quantitative Varicella Antibody titer 86787 4439X

Your Titers must be quantitative, (have a numerical number) not Qualitative.

You may take this list to your provider when you go for your Physical, and request your lab values. Let your Provider know that you have to have quantitative (numerical value). Kaiser does not provide quantitative. On the right hand side is the codes for Quest Diagnostics. A reliable source. Have your titers checked, Upload results to CastleBranch. If you are not covered by your vaccination you should restart your series. If you have a question about restarting your series, please contact student Health.

Contact Us

Jacqueline Carrillo, RN, MS, NP-C, Director of Student Health,

Amanda San Nicolas, Medical Assistant

Dr. Lisa Messina, Medical Supervisor

Lavinia Wallace, Medical Assistant

Student Health Center Address:

1310 Club Drive

Building H-89, Suite 1538

Vallejo, CA. 94592

Phone: 707-638-5220

E-mail: tuc.studenthealth@touro.edu

FAX: 707-638-5261

Communication with Student Health: Students please include your first and last name, your Touro e-mail address, College, and Year in communications to the Student Health Center.

E-mail: You must Use your Touro E-mail address. Do not use a G-mail or other email services

Phone: To leave a message: Be sure to include your name, college and year. Please repeat your phone number twice.

Student Health Center Hours: Staff may be reached by phone or E-mail:

Monday through Thursday: 7:30 AM to 5:00 PM

Fridays: 8:00 AM to 3:00 PM

CLOSED HOLIDAYS